Shipping Method
At MISS Q COLLECTION, we are committed to delivering your orders promptly and securely. Please review our shipping methods and policies to ensure a smooth shopping experience.
1. Shipping Options
We offer a variety of shipping options to meet your needs:
Standard Shipping:
- Delivery Time: 5-7 business days
- Cost: Free on orders above 1 amount
Express Shipping:
- Delivery Time: 2-3 business days
- Cost: $5
Overnight Shipping:
- Delivery Time: 1 business day
- Cost: $10
2. International Shipping
We ship to various international locations. International shipping options and rates are as follows:
Standard International Shipping:
- Delivery Time: 10-15 business days
- Cost: $15
Express International Shipping:
- Delivery Time: 5-7 business days
- Cost: $25
Please note that international shipping rates do not include customs duties, taxes, and fees. These charges are the responsibility of the recipient and vary by country.
3. Order Processing Time
- Order Processing: Orders are processed and shipped within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
- Order Confirmation: Once your order is placed, you will receive an order confirmation email. You will receive a shipping confirmation email with tracking information once your order has shipped.
4. Shipping Address
Please ensure that your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you realize that you have made an error in your shipping address, please contact us immediately at service@missqcollection.com.
5. Tracking Your Order
You will receive a shipping confirmation email with a tracking number once your order has been shipped. You can track your order using the provided tracking number on the carrier’s website.
6. Delayed or Lost Orders
If your order is delayed or lost, please contact us at service@missqcollection.com with your order number and tracking information. We will work with the carrier to resolve the issue as quickly as possible.
7. Shipping Restrictions
Certain products may have shipping restrictions due to size, weight, or destination. We will notify you if your order cannot be shipped to your specified address.
8. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
9. Contact Us
If you have any questions or concerns about our shipping methods, please contact us at:
MISS Q COLLECTION
Email: service@missqcollection.com
Address: [LOT R-01-27, EMPORIS, PERSIARAN SURIAN, KOTA DAMANSARA, 47810 PETALING JAYA, SELANGOR]
Thank you for choosing MISS Q COLLECTION. We are committed to providing you with excellent service and high-quality products.